Privacy and Data Processing Policy

Last Updated: January 26, 2025

NorthGeorgiaWeb.net Privacy and Data Processing Policy

This Privacy and Data Processing Policy (“Policy”) describes how North Georgia Web LLC, operating under the trade names (“North Florida Web, North Georgia Web, SiteEngine” “we,” “us,” or “our”) collects, uses, shares, and safeguards information, including personal data, in connection with our websites, services, and products (collectively, the “Services”). By accessing or using our Services, you agree to this Policy. This Policy applies to all websites operated under northGeorgiaweb.net, northFloridaweb.net, and SiteEngine.io.

1. Who We Are and Our Services

1.1 North Georgia Web provides various services, including but not limited to:

  • Web hosting (shared, VPS, dedicated, and WordPress hosting)
  • Cloud services
  • Domain registration services
  • Website design and development

1.2 Collectively, these offerings are referred to as the “Services” in this Policy. This Policy also governs our primary website (“Website”) where prospective customers, partners, and applicants can learn about our Services.

2. Data Collection Practices

2.1 Information You Provide

We collect personal data you provide directly, including:

  • Account creation: Name, email, phone number, address, billing information (including payment details).
  • Service requests: Contact details for support tickets, live chat, or email inquiries.
  • Communications: Surveys, contests, newsletter sign-ups, and any other interaction with us.

2.2 Automatically Collected Data

When using our Services, we collect technical information, including:

  • IP addresses
  • Browser types and device identifiers
  • Usage data (e.g., session duration, visited pages, interaction metrics)

We may also use cookies and similar tracking technologies to improve user experience and monitor service performance. For more information, see Section 9.

2.3 Third-Party Data Sources

We may collect information from partners to maintain your Services, such as domain name registries and third-party tools integrated into your account.

3. Purpose of Data Collection

We use your information to:

  • Provide and manage the Services.
  • Communicate updates, promotions, and service-related notices.
  • Enhance website performance, security, and user experience.
  • Fulfill contractual and legal obligations.
  • Conduct analytics and improve marketing strategies.

Our legal basis for collecting and processing personal data includes:

  • Consent: Where required, such as for marketing communications.
  • Contractual Obligations: To provide Services as outlined in our agreements.
  • Legal Compliance: To meet legal, regulatory, or law enforcement requirements.
  • Legitimate Interests: To enhance our offerings and ensure security.

5. Information Sharing

We share data only as necessary to:

  • Facilitate service delivery via trusted partners (e.g., payment processors, domain registries).
  • Comply with legal or regulatory requirements.
  • Prevent fraud or security threats.
  • Enhance service functionality through third-party integrations (e.g., analytics).

6. Data Protection and Security

We implement technical and organizational measures to protect your personal data, including:

  • Encrypted data storage and transmission (e.g., TLS).
  • Limited access controls based on roles.
  • Regular security audits and updates.

While we strive to safeguard your information, no system is completely secure. We encourage customers to take their own measures, such as strong passwords and secure configurations.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. When data is no longer needed, we delete or anonymize it securely.

8. International Data Transfers

Your data may be processed in the United States or other jurisdictions. These regions may have differing data protection laws. We ensure any data transferred internationally is protected under applicable legal frameworks, such as standard contractual clauses (“Model Clauses”).

9. Cookies and Tracking

We use cookies for session management, analytics, and personalization. You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect service functionality.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete personal data.
  • Object to data processing or request restrictions.
  • Withdraw consent for processing where applicable.
  • Request data portability.

Requests can be submitted to privacypolicy@northgeorgiaweb.net.

11. Reporting and Contact Information

Questions about this Policy or data practices can be directed to:

Data Privacy Officer North Georgia Web
3857 Indian Trail, Suite 214
Destin, FL 32541-5802
Email: privacypolicy@northgeorgiaweb.net

12. Policy Updates

We reserve the right to update this Policy periodically. Changes will be communicated via the Website or email and will take effect upon posting. Continued use of our Services constitutes agreement to the revised Policy.

Our Services may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Review their privacy policies before providing any personal data.

14. Enforcement

Non-compliance with this Policy may result in suspension or termination of Services. If you believe your data protection rights have been violated, you may contact your local data protection authority.

Effective Date: January 26, 2025.